Internal Security Integrity Lead - PRISM

PRISM is a strategic function operating within the Risk & Fraud umbrella, designed to drive transformation, governance, intelligence, and operational excellence across the wider department. Product Integrity, Risk, Intelligence, Security & Monitoring.

The function provides centralized leadership and oversight for:

·       Programme Management

·       Project Management

·       Tooling Product Ownership

·       Internal Integrity & Investigations

·       Strategic Delivery

PRISM acts as the enabling engine of the Risk & Fraud organization, ensuring initiatives are delivered effectively, controls remain robust, and intelligence is translated into measurable business outcomes.

As the Internal Security & Integrity Team Lead, you will be responsible for leading a dedicated team focused on developing and implementing robust strategies to mitigate internal threats, safeguard organizational assets, and ensure the integrity of all operational processes. Reporting directly to the Director of Risk, Fraud & Integrity, you will play a pivotal role in protecting the company from insider risk and maintaining a secure operating environment.

Key Responsibilities

·     Strategic Program Leadership: Develop, implement, and continuously refine a comprehensive internal security and integrity program aligned with the three core pillars: Source Identification, System Control, and Internal Threat Mitigation. Translate strategic objectives from the Director of Risk, Fraud & Integrity into actionable team plans.

·     Source Identification & Anomaly Detection: Oversee the proactive identification and in-depth analysis of high-risk internal activities. This includes, but is not limited to, monitoring dormant/inactive player accounts for suspicious withdrawal patterns, auditing manual crediting/journaling above defined thresholds, and investigating test account misuse. Direct audits of bonus crediting practices, focusing on anomalies in playthrough requirements and recycled value.

·     System Control & Access Management: Lead comprehensive audits of all internal systems and user accounts, ensuring strict alignment with HR/payroll databases and promptly revoking unauthorized access. Own and manage user access across all internal platforms, addressing critical control gaps. Direct control audits for native Sports, Casino, and Poker systems to prevent bypass of central customer management tools for crediting, free bets, free spins, and free rolls.

·     Internal Threat Mitigation & Cross-Reference Mapping: Supervise the cross-referencing of internal device IDs (captured from staff WiFi logins) against fraud databases (e.g., BigPaw) to identify potential linkages and insider risk. Establish and manage escalation protocols for immediate investigation of any accounts, device IDs, or test accounts linked to fraudulent activities.

·     Team Leadership & Development: Lead, mentor, and develop a team of Internal Security & Integrity Analysts. Allocate tasks, manage workflows, and ensure the consistent delivery of high-quality investigative and analytical output. Foster a culture of vigilance, integrity, and continuous improvement within the team.

·     Reporting & Communication: Provide regular, detailed reports and strategic insights to the Director of Risk, Fraud & Integrity on the internal threat landscape, investigation findings, and program effectiveness. Collaborate effectively with other R&F leadership (e.g., R&F Programme Manager, Head of Operations) to ensure integrated security strategies and seamless information flow.

·     Policy & Process Enhancement: Develop, refine, and enforce internal security policies, procedures, and best practices. Ensure strict compliance with relevant regulations and internal governance standards related to internal fraud and security.

·     Tooling & Technology Enhancement: Collaborate with relevant teams to identify and implement advanced tools and technologies that enhance internal security monitoring, detection, and investigative capabilities.

·     Other Duties: Perform other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the role.

• Proven experience (3-5 years) in internal fraud, security operations, or integrity management, preferably within the gaming or financial services industry.

• Demonstrated leadership experience, including managing, mentoring, and developing a high-performing team.

• Deep understanding of data analysis, system controls, access management principles, and internal threat mitigation strategies.

• Exceptional analytical and investigative skills, with a keen eye for detail and pattern recognition.

• Superior communication, presentation, and reporting skills, capable of conveying complex information clearly and concisely to various stakeholders, including senior leadership.

• Unwavering ability to handle highly sensitive and confidential information with the utmost discretion and integrity.

• Strong knowledge of gaming/financial services operations and associated internal fraud vectors.

• Familiarity with relevant regulatory requirements and compliance standards.

• Proactive problem-solver with the ability to operate effectively in a fast-paced and evolving threat landscape.